Web App Development for Logistics Platform | Case Study

Web App Development for Logistics Platform

Client Name:

Trackzy Logistics

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Industry: Transportation & Logistics
Service Delivered: Custom Web App Development
Branding and logo created to reflect efficiency, route intelligence, and scalability.

Objective:

Develop a scalable, real-time web app for Trackzy Logistics that digitizes delivery operations, streamlines dispatch management, & enhances shipment visibility empowering the Startup to scale rapidly, improve customer satisfaction, & optimize logistics efficiency.

⚠️ Client Problem

Trackzy Logistics was a new logistics startup aiming to help small to mid-sized businesses track shipments and manage delivery routes.

  • Challenges They Faced:
  • ❌ No digital platform to manage dispatches or delivery tracking
  • ❌ Delivery delays and poor customer feedback due to lack of live updates
  • ❌ Manual logs & spreadsheet dependency created operational bottlenecks
  • ❌ No real-time coordination between dispatchers, drivers, & customers

QuickBite needed an affordable, functional Android app to serve their Android-heavy user base and build a digital identity fast.

✅ Our Solution

❌ No real-time coordination between dispatchers, drivers, & customers

  • What We Did:
  • • Fleet coordination
  • • Driver dashboard & dispatcher panel
  • • Route planning with live traffic data
  • • Daily performance analytics
  • • Real-time shipment tracking for customers
  • • Role-based login with permissions
📊 Results After 60 Days of Launch
  • Metric
    Before Web App
    After Web App
  • On-Time Delivery Rate
    62% 94.6% (↑ by 52.5%)
  • Customer Complaints (Monthly Avg.)
    112 28 (↓ by 75%)
  • Manual Entry Errors
    300+/month Under 30/month
  • Average Dispatch Time per Order
    14 minutes 4 minutes (↓ by 71%)
  • Internal Ops Efficiency
    - ↑ by 3.8x
  • Web App Uptime
    - 99.99%
  • ROI on Development (Est. Yearly)
    - 4.7x return in year 1
🧠 Core Features Built
  • Live Delivery Tracking Map

  • Order Management System (OMS)

  • Real-time ETA Updates for Customers

  • Automated Proof of Delivery (Photo/Signature)

  • Admin Analytics Dashboard with KPIs

  • User-friendly UI/UX for dispatchers and drivers

Industry Use Case

Ideal for:

Local & national logistics providers
Courier/delivery start-ups
Freight and shipping operators
✅ Key Insights & Wins

Helped Client Scale Operations From

2 cities to 12

In Under 6 Months

Decreased Support Queries by

72%

Through Real-time Customer Visibility

Optimized Dispatching Helped Save Over

$18,000

In Labor & Fuel Costs

Platform Designed to Handle

10,000+

Active Shipments Concurrently
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